Most ShapeFree sales go smoothly, but if there's a problem with a purchase, ShapeFree will ensure that buyers receive the item they ordered or get their money back.

Purchases are covered by ShapeFree when all of the following are true: 1) An item isn't received or it isn't as described in the listing; 2) A buyer reports that they didn't receive an item or requests a return within the ShapeFree timelines; 3) The buyer made the purchase on ShapeFree.com via checkout or an invoice; 4) The item was paid for in a single payment (including payments with PayPal Credit).

To understand more about the return and refund policy, please click here.