How are these products made?

We use industrial size 3D Printers to create your products, often in combination with post-processing, like dyeing and polishing.

 

 

How does 3D printing work?

3D Printing takes digital files and turns them into physical products. It is often referred to as additive manufacturing, as the product is built up layer by layer in the material of your choosing. 3D Printing refers to several different processes that are applied based on the specific material type, including the most popular, selective laser sintering.

 

 

Where are your production facilities located?

We have factories in Hong Kong and we work with best-in-class manufacturing partners around the world. We try to produce locally to ensure you get your order in a timely manner, at the lowest possible cost, and with a minimal carbon footprint.

 

 

I have an idea - can you design it for me?

Shapeways doesn't offer design services, but our community is full of experienced designers! Check out ourfeatured designers section, or post your request in our 3D modeler needed forum. You'll typically get a number of replies within a day.

 

 

I have another question: How can I contact ShapeFree?

We're happy to help! Please use our Contact page to find someone who can help you.

 

 

What happens after I place an order?

After you place an order, our 3D printing experts will manually review every item to make sure we can manufacture it successfully. Once it is deemed to be viable for printing, we manufacture products using the most advanced 3D printing technology available. Then, we inspect the quality of each product, carefully package it, and send it your way. Given the complex nature of converting digital files into physical products, every now and then we catch designs that are too fragile to create.